Words of Wisdom from a Pancake Guru

I was flipping back and forth last night between my beloved St. Louis Cardinals and the equally beloved Food Network.  A show on the latter was doing a story about pancakes (which I’m now dying for) and the host was interviewing one of the founders of ”The Original Pancake House,” Ron Heighet.  Mr. Heighet struck me as a very smart and conscientious man.  

I have a habit of keeping a notebook and pen nearby whenever I’m reading or watching tv - in case someone drops a little brilliance in front of me.  I don’t really trust myself to remember the brilliance on my own, so I document it.  I’m  used to writing down cooking tips and recipes from Food TV (for my cooking website and blog) - but last night it was a quote that I scribbled.  There was not only a lot of wisdom in Mr. Heighet’s words, but the solution to a lot of problems and near-problems.

When asked what separated his restaurants from the rest, he spoke of their attention to detail and of their dedication to providing the best food they could - because, ”Every order reflects upon us.” 

Can you imagine if every individual within every business could really latch onto that philosophy?   That, not only does every order, transaction, and/or service reflect upon them personally - each of their workers do as well.

It just struck me as a novel approach to business that should be more common.  It’s something that we should all keep in the forefront of our minds, whether or not we’re in business.  Everything we do reflects upon us - either positively or negatively.  Everything makes an impact and everything leaves an impression.

 Between the pancakes they featured and their founder’s insight, I’d love to check out one of their 100 restaurants - but there aren’t any in Kentucky!  The closest ones to me, judging from their website, would be in Indiana (Indianapolis) and St. Louis.

Oh, well, I think I’ll just make a big stack of buttermilk pancakes tonight.  Beats the long ride!

Joi